Last updated: 15 January 2026
By accessing or using the cyberionex platform and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services. These Terms constitute a legally binding agreement between you and cyberionex SARL, a company incorporated in Luxembourg with registration number RCSB257496.
cyberionex provides e-commerce pricing analytics tools and related services designed to help retailers monitor competitor pricing, optimise pricing strategies, and analyse market trends. Our platform offers real-time price monitoring, dynamic pricing recommendations, and comprehensive market intelligence across European markets.
To access our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.
All content, features, and functionality of our platform, including but not limited to text, graphics, logos, software, and data analytics, are the exclusive property of cyberionex and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our platform without our express written permission.
You retain ownership of any data or content you upload to our platform. By uploading content, you grant cyberionex a limited, non-exclusive licence to use, process, and analyse such content solely for the purpose of providing our services to you.
Subscription fees are charged in advance on a recurring basis according to your selected plan. All fees are non-refundable except as expressly stated in these Terms or required by law. We reserve the right to modify our pricing with appropriate notice to existing customers.
While we strive to maintain high service availability, we do not guarantee that our services will be available at all times. We may experience downtime due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to minimise service disruptions.
To the maximum extent permitted by law, cyberionex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be error-free, secure, or continuously available.
You agree to indemnify, defend, and hold harmless cyberionex and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Either party may terminate this agreement at any time with or without cause. Upon termination, your right to access and use our services will cease immediately. We may suspend or terminate your account if you violate these Terms or engage in conduct that we determine is harmful to our business or other users.
Upon termination, you will lose access to your account and any data stored on our platform. We may, but are not obligated to, provide you with a reasonable opportunity to retrieve your data before permanent deletion.
These Terms are governed by and construed in accordance with the laws of Luxembourg. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg. If you are a consumer resident in the European Union, you may also have rights under your local consumer protection laws.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the intent of the original provision.
These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and cyberionex regarding your use of our services and supersede all prior agreements and understandings.
If you have any questions about these Terms of Service, please contact us: